a sample simulation exercise could look like this: a non-english speaking patient comes to the emergency room who is in active labour, but not able to express what’s going on. she is triaged and is imminently delivering. she isn’t able to be transferred to the delivery room because the baby is coming so quickly.
as ellis points out, “how do you get the people there that you need to get there? how do you provide the safest environment that you can for the patient? what translation services can you reach out to? how do you ensure both maternal and baby care?”
this patient went on to have a postpartum hemorrhage, which is severe or excessive bleeding after childbirth and potentially life-threatening condition. one of the latent safety threats identified was that the delivery team didn’t have all of the drugs that would normally be available in the labour and delivery rooms.
as a result, ellis and her team designed an emergency room postpartum hemorrhage kit in case of this scenario. st. joseph’s also has a mental health focus on maternal care and a substance use disorder program.
she’s positive about moving maternal care forward and making change to support all canadians, commending the work of canoss and the society of obstetricians and gynaecologists of canada.
“as an obstetrician, having been practicing in canada for a very long time, we are really pushing this work forward in a way that i am very proud to be a part of. and we’re broadening it, we’re saying, ‘ok, what about health equity? what about gaps due to access and care? what about racialized minorities? what is different about our indigenous population? what is access of care? if you have to be moved from your community, what are your supports?’”
ellis also notes the importance of engaging patients and having open discussions with patients and their families about their experiences, which happens regularly at st. joseph’s, making sure their voices are heard.