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before joan low was diagnosed with endometrial cancer in 2017, she spent her life cultivating a fulfilling career and exploring the world with her husband, colin. when she noticed the first sign of her cancer, spotting in november of 2016, she was sent for an ultrasound to investigate the cause.
her medical team found a polyp, and her endometrial lining was enlarged, which led to the suspicion of cancer. at the time, joan had a trip booked for new zealand, so the timing couldn’t have been worse. to add insult to injury, the first doctors she saw kept joan waiting for the biopsy she needed to confirm her diagnosis.
“i’m waiting, waiting, waiting, and finally they said, ‘i’m sorry. it’s cancelled,’” said joan. “so, i had to go back three weeks later.”
her second appointment was also cancelled just six days before her trip while she grappled with the decision to stay and wait some more for her biopsy or go experience new zealand.
“i went back to the office and tried to leave a message for the surgeon because i wanted to cancel this trip, and she never phoned me back,” said joan. “then, the gynecologist said, ‘oh, there’s nothing much wrong with you,’ so i flipped a coin and went to new zealand for two months.”
by the time joan returned from her overseas adventure, she was still on the list but ended up waiting yet another month. three days after she finally got in for her biopsy, the surgeon called joan and told her she had endometrial cancer.
“it wasn’t a big surprise,” said joan, who was ready to get the ball rolling, knowing that something was wrong, even if her care team had initially dismissed it.
healthcare errors and fast-track treatment
once the surgeons realized joan’s condition, they knew time was of the essence. joan went to vancouver, british columbia, to see a group of gynecologists who would organize her surgery. not long after the biopsy, joan was booked in for surgery.