to show emotional support, leaders can demonstrate empathy and concern for employees’ well-being by checking in frequently and asking how employees are doing using open-ended questions, such as “how can i help?”
instrumental support can include equipping employees with the tools they need to get the job done, whether it means offering flexibility with deadlines, working hours, or approving requests for accommodations to minimize conflict between work and family responsibilities.
leaders who take care of themselves
while the research on best practice leadership models continues, one thing remains clear: leaders must take care of themselves in order to take care of their employees.
we know that when leaders are more mindful, and when they get regular physical exercise, they are less likely to engage in destructive leadership behaviours.
during this time of stress and upheaval, leaders must continue — or start — rituals of self-care. this may look different for each leader, but some things that can be helpful are taking time for yourself, spending time outdoors in nature, practicing mindfulness, eating well, exercising, socializing with those close to you — even if virtually — setting work and home boundaries and having realistic expectations of what can be accomplished.