“very quickly in the pandemic, merck came up with a motto: no patient left behind. we decided to do anything we could to ensure that no patients are left behind during this pandemic,” said marie-france goyer, therapeutic area head, merck canada. “decentralized trials are very participant-centric. for that reason, we feel these approaches are here to stay.”
one of the biggest challenges, however, was ensuring safety and monitoring during a lockdown, adds ezla assam, a senior clinical research associate also with merck canada.
merck created a task force dedicated to working with sites to develop a remote data monitoring process for each specific institution.
“this was a challenge in itself because we could not use a one-size-fits-all approach,” she said. “different sites have different capabilities as to how they can support remote monitoring. so, it was really just working with sites to come up with a plan that best supported them.”
thinking outside of the box with the patient at the centre
“merck’s quality systems were not originally built to allow for remote oversight, remote monitoring or remote reconciliation of clinical supplies,” said emilie levesque, country clinical quality manager at merck canada. “however, we were able to adapt them and develop new ways of working very rapidly. i am proud of how much we were resilient and focused on putting the patient first. we were able to support the sites to the best of our abilities and think outside the box while keeping in mind the patient safety and quality of the data.”